FAQs

Got a question or concern? Check out my handy FAQ guide below to see if I have your answer. If you can't find what you're looking for, Please Contact me.

Delivery & Shipping

Standard Delivery ( 3 - 5 Days )

Priority Delivery ( 2 - 3 Days )

Standard Delivery : 2-3 Weeks Overall. 

Your portrait will be digital so it will be emailed to you when it’s complete, ready to print or put on a mug, t-shirt whatever you decide to do with it.

Update 05/2020: I just added the canvas option. You can now choose to get your portrait as a canvas. Don't worry, you will first get the digital version, then if you approve it, I will send it to you as a canvas.

Returns/Refunds

I'm 100% dedicated to ensuring you love your artwork!

Once your portrait is ready, I'll notify you via email. You have 3 days to either send me your edit requests, or approve it for printing. If 3 days go by and I don't hear from you, I'll consider it approved and will proceed with printing.

I'm always ready to make unlimited revisions free of charge until you are 100% happy with your portrait.

As your order is 100% unique and custom made just for you, I do not accept returns / refunds.

If you have a problem with your order, let me know and I'll fix it for you.

Remember, I offer artwork previews and unlimited revisions so you can make sure you're 100% happy with your artwork before printing!

General

Whatever you want! You just let me know your idea and I will make it happen.

Yes, absolutely, unlike some I put no restrictions on your portrait, it’s yours to do whatever you want with.

The more photos the better! Just make sure you’re clear about how you’d like your illustration drawn in the picture description and leave the rest up to me. 

The better quality the photo the easier it will be for me to get a more accurate illustration of you on the other side. But don’t worry, I'll let you know if I'm having any issues.

No problem just drop me an email and we can discuss large jobs.

Yes, absolutely!